Data We Collect

• Images of your dog (eyes, skin, weight, food)
• Text inputs from Ask Toby AI chat
• Dog profile data (name, breed, age, weight)
• App usage data (feature interactions, timestamps)
• Device data (device type, OS version)

How We Use Your Data

• To provide and personalize App functionality
• To generate AI insights
• To improve AI models over time
• To enhance user experience
• To ensure App security and integrity

Data Sharing

We do not sell your personal data.We may share data with:
• Trusted service providers (cloud storage, AI processing)
• Legal authorities if required by law
• In the event of a corporate transaction (e.g. acquisition), as permitted by law

AI Processing

User data (including images and text inputs) is processed by AI models to generate outputs. These models are trained on veterinary data but are not a replacement for licensed veterinary advice.

Data Retention

We retain user data only as long as necessary to provide services and comply with legal requirements.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system can guarantee absolute security.

Your Rights

You may request:
• Access to your data
• Deletion of your data
• Correction of inaccurate data
To make requests, contact: [privacy@hellotoby.ai]

Updates to This Policy

Hello Toby is an AI-powered wellness application for dog owners.It is not a veterinary service and does not provide medical advice, diagnosis, or treatment.The phrase “Like a vet” is a metaphor for intelligence and convenience — it is not a literal claim.Always consult a licensed veterinarian for any concerns regarding your pet’s health.Use of this App is at your own discretion and risk.

User Content Policy

By uploading content to Hello Toby (including images of your dog):
✅ You confirm you have the right to upload such content
✅ You agree not to upload offensive, illegal, or infringing content
✅ You grant Hello Toby Inc. a license to use your content for the purposes of providing and improving the App

You retain ownership of your original content.